Privacy Policy
1. Who We Are
Studio (“we”, “our”, “us”) operates this website and online store. We take the protection of your personal data seriously and process it only in accordance with applicable data protection legislation, including the Law of Ukraine «On Personal Data Protection» and, where applicable, the EU General Data Protection Regulation (GDPR).
If you have any questions, please contact us.
2. Data We Collect
When you place an order we collect:
- Name
- Phone number
- Preferred contact method (Telegram, WhatsApp, Viber, or phone call)
- Language and currency preferences (stored in cookies)
- Cart contents (stored in your browser's local storage)
We also collect anonymised analytics data via Google Analytics 4 (page views, events). No personally identifiable information is sent to Google Analytics.
3. How We Use Your Data
We use the information you provide solely to:
- Process and fulfil your order
- Contact you regarding your order status
- Pre-fill your contact details for future orders (convenience)
- Improve our website and services through anonymised analytics
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases: (a) contract performance — processing is necessary to fulfil your order; (b) legitimate interests — analytics to improve our site; (c) consent — where you explicitly agree (e.g. cookies).
5. Data Retention
Order contact details are retained for up to 12 months to allow order-history pre-fill and to comply with accounting obligations. You may request earlier deletion at any time.
Analytics data is retained in accordance with Google Analytics 4 default retention settings (up to 14 months).
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us.
7. Cookies
We use cookies and local storage. See our Cookie Policy for details.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.